
FAQs
FAQs
How long will it take to see results?
Results can vary depending on the scope of your project, the marketing channels involved, and your goals. For most campaigns, it typically takes about 2-3 weeks to start seeing noticeable results, though longer-term strategies (like SEO) may take a few months to show full impact. We'll keep you updated regularly on progress.
What do I need to provide to get started?
To kick off our work together, we’ll need any brand guidelines, access to relevant accounts (social media, website, etc.), and any current marketing materials you have. Additionally, we'll schedule an initial consultation to dive deeper into your goals and expectations.
How involved will I need to be in the process?
Your input is key! While we'll handle the heavy lifting, we’ll need timely feedback on deliverables and approvals throughout the project. We’ll also collaborate with you during strategy development to ensure we’re aligned with your business goals.
Can I make changes after a project is completed?
Absolutely! If you have any changes or additions after the project is completed, just let us know. Additional work may be subject to an additional fee, depending on the scope and nature of the changes.
What happens if I need to cancel the project?
If you need to cancel the project, please inform us as soon as possible. If work has already begun, you’ll be responsible for payment for work completed up until the point of cancellation. We strive to keep communication open and make the process as smooth as possible. Please see your contract for more details.
Do you offer ongoing support after a project is completed?
Yes! We offer ongoing support for long-term projects, including monthly retainer packages or project-based follow-ups. We can discuss options that best suit your needs once the initial work is done.
What is your payment structure?
We typically require a deposit upfront to begin the project, with the balance due upon completion or at specified project milestones. We will outline the full payment schedule in our contract to ensure transparency.
How do you measure the success of a marketing campaign?
Success is measured through key performance indicators (KPIs) that we define together at the start of the project. These can include metrics like website traffic, conversion rates, social media engagement, or ROI. We’ll provide regular reports to keep you updated on progress.
Will I own the content created for my business?
Yes! Once the project is paid in full, all content (such as graphics, copy, designs, etc.) we create for you will be owned by you. Any third-party materials (like stock photos or licensed content) will be subject to their respective terms.